Field Service Technician

As a Restoration Field Service Technician, you will be responsible for properly packing and moving items damaged by fire, water and mold from the loss site to a moving vehicle. You will work with the Project Manager as part of a packout team.
What this position offers:
• Monthly performance bonus incentives
• Opportunity to travel
• Career advancement opportunities – we are committed to promoting from within!
• Flexible scheduling; full-time, part-time, seasonal, and weekend-only positions available
• Opportunity to earn cash tips from customers
What You'll Do:
You and your team will…
• Work together to provide exceptional customer service as you safely move, pack, and unpack customer belongings
• Load and unload a 26-foot moving truck
• Complete paperwork and payment collection
• Safely operate the truck and perform daily truck inspections and moving equipment inventory checks
What We’re Looking For:
We hire for attitude and train for skill; however, experience in general labor positions such as truck driving, construction, restoration, or warehouse labor is helpful.
• High school diploma or GED
• 18 years or older for movers; 21 years or older for drivers due to insurance restrictions
• Ability to communicate professionally, verbally, and in writing, in English
• Good work ethic and a positive, professional attitude
• Physical stamina to lift/carry 75 pounds or more repeatedly throughout the day
• Willing to submit to pre-employment background check and random drug screens
Qualifications:
• Possess a sense of urgency, professional demeanor, positive attitude, and strong work ethic.
• Strong customer orientation with excellent interpersonal communication skills.
• Ability to multitask in a fast-paced environment.
• Comprehensive understanding of customer service principles and practices.
Knowledge/Skills/Abilities:
• Demonstrated ability in planning and managing multiple projects, and in problem analysis and problem resolution.
• Strong decision making and negotiating skills.
• Demonstrated leadership skills.
• Ability to effectively communicate verbally and in writing.
• Detail oriented with excellent organizational skills.
• Ability to effectively understand and efficiently use technology.
Working Conditions / Physical Abilities:
• Must be able to ride and/or operate a motor vehicle on a daily basis for extended periods of time.
• Climb in and out of vehicles and stairs.
• Continuously sits, walks, bends, crouches, kneels, climbs, lifts (occasionally above shoulder).
Apply for the Position
During our initial phone interview, we will discuss compensation and benefits packages!